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FAQ

Home / FAQ

  • Q: Can your packaging ensure product safety?

    We will customize suitable wooden boxes based on the external dimensions of the product to ensure that they are not easily shaken, damaged, or deformed during transportation.

  • Q: What information do I need to provide to obtain an accurate quotation?

    We need customers to provide product parameters, such as flow rate and head.

  • Q: If I don't go to your company, how can I get product progress?

    You can contact our sales team or call the company's phone number to inquire about the production and transportation situation.

  • Q: How can I solve this problem if I haven't received the item?

    We communicate with the customer to understand the specific situation of the goods not being received. While communicating with the customer, we immediately verify the logistics information and take remedial measures to properly handle the problem.

  • Q: How is your after-sales service?

    We establish a comprehensive after-sales service process to ensure efficient and orderly service.

  • Q: Can I order samples?

    We can order samples.

  • Q: How much is the sample fee? Can it be refunded after bulk production?

    The sample fee is 2000-3000 RMB.

  • Q: Do you provide quality assurance?

    We provide quality assurance.

  • Q: Do you support providing samples?

    We support providing samples.

  • Q: What is the monthly supply capacity?

    The monthly supply value is 5-10 million RMB.